Festool TS 55 REQ Recall Information
U.S. Consumer Product Safety Commission Press Release
Festool TS 55 REQ Recall Poster
Festool, in cooperation with the Consumer Product Safety Commission (CPSC) and Health
Canada, is recalling certain TS 55 REQ plunge cut track saws. Under certain circumstances,
the Fast-Fix plunge lock may engage when not intended, and the saw blade may remain
exposed from the housing. This can pose a laceration hazard to the user. If you
have a TS 55 REQ Plunge Cut Track Saw, please discontinue use immediately and complete
the online form to submit your recall claim and select your preferred remedy: repair, exchange or refund.
If you have any questions regarding your TS 55 REQ or the recall process, please
call Festool toll free at 1-855-784-9727.
online claim form
Affected customers may opt to send their TS 55 REQ in for repair, exchange their
TS 55 REQ for the TS 75 at no additional cost, or have Festool issue a refund for
the purchase price of the TS 55 REQ at no cost to the consumer. We have compiled
a list of frequently asked questions to
help answer any questions you might have. If you still have questions, please call
us toll free at 1-855-784-9727.