Festool 3-2-1 Service

The best tools deserve the best support.

Every day, we consider how we can make life easier for you. With highly sophisticated tools and services which are consistently tailored to the demands of your daily work. You want to and need to avoid downtime, unnecessary expenses and additional costs as much as possible. We understand that, which is why we’re doing our bit to help you with our 3-2-1 Service offer*. Your success is important to us. 

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  • festool warranty service

    3-Year Comprehensive Warranty

    Buy with confidence. Festool offers the most comprehensive warranty in the industry providing 3 years of coverage — including wear and tear! Learn more
  • 2-Day Standard Repair

    You can't afford to be without your tools. Thanks to having an in-house repair center, our standard repairs are in and out of our facility within 2 days — minimizing your downtime. Begin a repair
  • 30 day guarantee

    1-Month Money Back Guarantee

    With your purchase, you have a no-risk, one-month money back guarantee. If they are not completely satisfied, they can return the tool for a refund. Say "Goodbye" to buyer's remorse. Learn more

  • festool repair shipping

    3-Year Free Shipping

    Festool will cover the cost of shipping tools to the service department and back to the customer for the first three years with our online repair form. Begin a repair
  • festool spare parts

    10-Year Parts Availability

    Spare parts availability is guaranteed for 10 years, ensuring long-term support for your investment. Learn more
  • sai hotline2

    Dedicated Service Hotline

    Trained Application specialists are available to assist you with tool operation and tool selection questions by calling 1-888-337-8600. Se habla Español. Learn more


Find an answer in our FAQs or contact us directly
1-888-337-8600 or service-us@festoolusa.com

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