10-Year Spare Part Availability
There's no such thing as 'No longer in stock'.
That's how long we keep every part in stock for your device – at least. And if, against all odds, it should ever be unavailable, you will receive a replacement device, free of charge. Festool tools are designed for long and intensive use. You can rely on that. Even after 10 years.
The services in detail.
We guarantee that spare parts will be available for a minimum of 10 years after a product is discontinued. If the Festool service department is unable to keep its promise, you will receive an equivalent new machine from the current product range free of charge as a replacement in exchange for your old machine.
The full terms and conditions of SERVICE all-inclusive can be found in the Festool service terms and conditions.
36-month comprehensiveIf something is faulty, it is repaired free of charge. Including labor, spare parts and even wear parts.
Initiate a repairNeed a repair for one of your tools? Submit an online form to begin a repair. More information
30-day money-back guaranteeDon't like the tool you've bought? You can get the full purchase price back up to 30 days after the date of purchase. More information