If you are a consumer, you have the following right of cancellation:

You have the right to cancel this contract within fourteen days without stating a reason.

The cancellation period is fourteen days from the day on which you, or a third person appointed by you who is not the carrier, took the final goods into possession.

To exercise your right of cancellation, you must notify us (Festool GmbH, Wertstraße 20, 73240 Wendlingen am Neckar, Germany, Telephone: +49 (0)7024 804 24010, customerservice-de@festool.com) by an unequivocal statement (e.g. a letter, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but it is not mandatory.

To adhere to the cancellation period, it is sufficient to send us the notification that you are exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation:

If you cancel this contract, we will be required to reimburse you all payments which we have received from you, including delivery costs (with the exception of additional costs arising from a decision on your part to use a different delivery method from the cheaper standard delivery we offer), without delay and no later than within fourteen days of the day on which we received the notification of your cancellation of this contract. For the reimbursement, we shall use the same payment method that you used for the original transaction, unless we have expressly agreed an alternative method with you; under no circumstances will you be charged any fees on the grounds of this reimbursement. We have the right to refuse reimbursement until we have received the returned goods or you have provided proof that you have sent back the goods, whichever is the earlier.

You shall be obligated to immediately send back or hand over the goods, and by no later than within fourteen days, from the day you notified us of your cancellation of this contract. The period is considered to have been complied with if the goods are send off before the end of the fourteen-day period. You shall pay the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this is proven to have been caused by you directly upon inspection of the condition, features and functionality of the goods.